Steve Jobs not only built great products, but also built great companies. All of the products that he built followed Leonarda Da Vinci's mantra "Simplicity is the ultimate Sophistication".
Both the book and the man, impacted me ... and made me to think. Here are some highlights from the book:
- Unlike other product developers, Jobs did not believe that customers are always right. He felt customers do not know what they want, until you show them. He didn't just motivate his teams to make mere product advances, but whole new devices and services that consumers did not know they needed.
- He loved doing things right. He even cared about the look of parts that you couldn't see. During his childhood days, he learned from his dad about the importance of making even the back of the cabinets and fences properly, even though they were hidden.
- He practiced strict vegetarianism (vegan diet) for the major part of his life.
- Apple's marketing philosophy - empathy (intimate connection with the feelings of the customer), focus (eliminate whatever opportunities are unimportant), impute (presenting products in a creative, professional manner)
- Jobs ends up to be brutally honest, telling the truths that most of us sugarcoat or suppress. He usually didn't care an iota of what people actually think of him. According to him, people were either enlightened or assholes. Products were either amazing or shit.
- Jobs thought "If you need slides, it shows, you don't know what you are talking about"
- Jobs was driven by his perfectionism and gets impatience with those who made compromises in order to get a product on time and on budget. People look at him as someone who has reality distortion, especially when he gets too passionate about a product.
- Lessons Jobs learned from the Buddhism - material possessions often cluttered life rather than enriched it. So, he embraced "minimalism". He reflected that through the things that he accumulated at home and through the things that he wears everyday. He also applies this philosophy in designing / building products.
- Jobs wanted to have end to end control over the entire ecosystem, when building products. He believed that for a computer to be truly great, its hardware and software has to be tightly linked. He followed that right from the MAC to the iPhone to the iTunes. He was a believer of creating end to end solutions.
- Jobs thought "You have to be ruthless if you want to build a team of A players. Its too easy as a team grows, to put up with a few B players, and then attract a few more B players, and soon you'll even have some C players. A players like to work only with A players. Part of my responsibility, is to be a yardstick for quality. Some people aren't used to an environment where excellence is expected"
- Jobs is good at focusing on a few things and say no to many things. He feels that "deciding what not to do is as important as deciding what to do. That's true for companies and that's true for products"
- The mark of an innovative company is not only that it comes up with new ideas first, but also that it knows how to leapfrog when it finds itself behind. He believed in making hit products and promote them with terrific marketing